Wesley Faulkner's personal blog. (wesley83 on twitter)
This is a continuation of the post found here: http://wesleyfaulkner.com/united-airlines-has-bad-customer-service-clip
After waiting a bit longer the supervisor finally shows up to help with the room vouchers. While the supervisor was helping the other guy who was also waiting, I decided to take pictures as evidence for when I launch my formal complaint. I know the first thing that people want to know when launching a complaint is to identify the parties involved. I had the audio, now for pictures.
This audio clip is the moment when the supervisor notices that I am using my phone to take pictures. I am then sent outside the baggage claim area to three waiting officers.
The story continues here: http://post.ly/z3W5
Wesley’s experience spans multiple facets of the technology industry, from manufacturing to product development. His passion for technology was fostered through over thirteen years of experience in technical and customer service support, field engineering, and digital media entertainment development.
Wesley’s experience spans multiple facets of the technology industry, from manufacturing to product development. His passion for technology was fostered through over thirteen years of experience in technical and customer service support, field engineering, and digital media entertainment development.
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